The first step to success with your App is making sure your permissions are all set up in the Troubleshooting Menu. Many problems can be avoided and fixed by troubleshooting.
To access the Troubleshooting Menu:
1. Open the SignOnSite app
2. Click on the menu tab
3. Click on the troubleshooting option
4. Once here you can see the settings that may be effecting apps effectiveness
For SignOnSite to be working effectively, ideally all of the options under Device Settings should be green.
If one or more aren't green it's easy to fix! Simply click on the respective link below to find out how to fix your problem.