Troubleshooting: Apple iPhones
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      3. Troubleshooting: Apple iPhones

      Error: Blank Camera on License Upload

       

      During the induction process, you have the ability to upload your licenses and competencies by taking a picture of your card. A problem some users may have is the camera showing a black screen. This occurs when SignOnSite doesn't have permission to access your camera.
      to fix this:


      1. Open up Settings, scroll down to the SignOnSite App and tap on it

      IMG_1150.png

       

      2. Ensure the slider next to the camera is switched to green for ON

      IMG_1151.png
       

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