During the induction process you have the ability to upload you licences and competencies by taking a picture of your card. A problem some users may have is camera showing a black screen. This occurs when SignOnSite doesn't have permission to access your camera.
to fix this:
1. Open up settings, scroll down to the SignOnSite app and click on it
2. Ensure the slider next to camera is switched to green for on
Return to the Troubleshooting Page.
Read more about Completing Inductions.
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