Offloading the App: iOS only

Offloading the app will free up storage space while still keeping its documents and data. If and when you reinstall the app, your data will be there.

Note:

  • Before you clear the cache on your iPhone, make sure you know your passwords since deleting your cached data might log you out from some accounts.

  • Offloading differs from a deletion in that it leaves your stored data intact while erasing the app's data.

 

How to Offload Your App:

Open the Settings app, then select General.

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Tap iPhone Storage.

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Scroll and select the SignOnSite app.

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Then tap Offload App.

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Select Offload App from the pop-up window to confirm your choice.

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Select Reinstall App; this will reinstall the app and place back all app data that are still present on the iPhone. In some cases, you may need to sign into the app again.

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