Error: Blank Camera on License Upload


During the induction process, you have the ability to upload your licenses and competencies by taking a picture of your card. A problem some users may have is the camera showing a black screen. This occurs when SignOnSite doesn't have permission to access your camera.
to fix this:

1. Open up Settings, scroll down to the SignOnSite App and tap on it



2. Ensure the slider next to the camera is switched to green for ON


Return to the Troubleshooting Page.

Read more about Completing Inductions.