There are several places a person's company name is shown in SignOnSite:

  1. In the phone app (when they register through the app)
  2. In the attendance register list (both on the web and downloaded in a .CSV file)
  3. In the induction register (on the web only)
  4. In an induction form.

Sometimes these names will differ. This is because:

  • Company Administrators and Site Managers can change the name of the company a worker works for in both the Attendance Register AND Induction Register.
  • When signing in for the first time, a person can register with ANY company listed in the Company Name register (click on link to see details on how to set up a company name register).
  • A person can enter ANY company name when completing an induction form.

Scenarios where this is important is:

  • You have a sub-contractor of a sub-contractor who works across multiple subs and you want to organise your records by their head sub-contractor.
  • Your sub-contractors use labour hire companies and you want to organise your records by their sub-contractor.

When a company name is changed in the Attendance Register

When you change a company name in the Attendance Register, you will have an option to change the user's company for only future attendances OR change company name for past attendances as well.

A person's historical records in .CSV will NOT change, unless you opt to change historical records.

This change will show up in the Induction Register as the company name they are currently assigned to.

The company name in the person's phone app will NOT change.

When a company name is changed in the Induction Register

When you change a company name in the Induction Register, you will have an option to change the user's company for future attendances only.

You will not have an option to change past attendance register details.

This means, that one worker can have historical records associated with the OLD company name they were registered with. All new attendance records will be associated with the NEW name you have entered. This will be the case in both the attendance register in the web panel and in the .CSV file for older dates.

The company name in the person's phone app will NOT change.

When a company is selected when signing in for the first time

When creating an account on the phone app, the person will have the option to enter in the company they work for. If this is different to the company they are working for on site, they can then select the company they are working for on site in a Company Name List that has been pre-populated and loaded into the system. You can read more about this function here.

If a worker is registering via a kiosk, they can enter in any company name as a free text, unless Company Name List is used, otherwise they will select a company for the list.

When a company is entered into the induction form

When a person complete's an induction form, the company name they have registered on the phone app will pre-populate the form.

If a person decides to change this in the form, they can make this ANY company they want to enter, just like if they are completing a paper form. This DOES NOT carry into the induction register OR the Attendance Register. This is ONLY on the induction form.

An example when you might notice different company names for one person on site

  • A head contractor Company A has multiple sub-contractors working for them on site. One sub contractor is Company B.
  • Company B has Sam Signon from Company C working for them on site. Sam Signon from Company C registers on the app under Company C.
  • When Sam Signon gets to site, they register their attendance under Company B on the attendance form, but put on their induction form Company C.
  • You want to organise all sub contractors associated with Company A. You change everyone from Company B to Company A in the Induction Register (this does not change historical attendance register details).
  • Sam Signon now has an induction form with Company C, old attendance register records (pre assignment to Company A) to Company B and induction register record showing them working for Company A.
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