Is the app not working as expected? Many problems can be fixed by troubleshooting.

to access the troubleshooting menu:

  1. open the SignOnSite app 

    2. click on the menu tab 

    3. click on the troubleshooting option

    4. Once here you can see the settings that may be effecting apps effectiveness

For SignOnSite to be working effectively ideally all of the options under Device Settings should be green.
If one or more aren't green it's easy to fix! Simply click on the respective link below to find out how to fix your problem.

Internet Access:
Background App Refresh:
Low Power Mode:
Location Services:

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